My new 11x17 (A3) scanner arrived yesterday! I promptly ignored it, and left it in the middle of the kitchen. This morning, after tripping over the unopened box, I dug in.
I unpacked all the parts and found a place to position the scanner (it's kind of big). I followed Steve Lieber's instructions to the letter, and for good measure cross-referenced them with other instructions.
Re-started. The driver was there in Photoshop. Great. Plugged in the scanner.
No light. No noise. Nothing.
I tried a different a/c adapter, one with the same voltage. Still nothing. For good measure, I booted up in OS 9, installed the official Mustek OS 9 driver, and tried in Photoshop 6. The software was there. The scanner was still dead.
I was sent a broken scanner. Crap.